Book Publication: Shimin ni Yasashii Jichitai Webu Saito - Kouchiku kara Unyou made
(User-Friendly Web Sites for Local Governments -- From Page Design Through Operation)
Coauthored by Research Analyst Kazuko Yuma and Published by NTT Publishing.
There is an urgent demand for Web site accessibility from Japanfs local governments,
as they increasingly shift their means of providing information to constituents
from printed materials such as newsletters, to Web sites. This work gives a step-by-step
explanation of the requirements for creating more accessible, easy-to-use local
government Web sites, providing examples of pioneering local government sites.
NTT Publishing
Price: 2,520 yen
ISBN: 4-7571-0170-8
Shimin ni Yasashii Jichitai Webu Saito | Kou-hiku kara Unyou
made (User-Friendly Web Sites for Local Governments --- From Page Design Through
Operation)
Supervised by the Foundation for C&C Promotion
Written and edited by Hajime Yamada
Written by Takashi Kobayashi, Naoki Sakakibara, Chika Sekine, and Kazuko Yuma
Part 1 Basic Study
1. Policy presentation by department head 2. Setting forth the site policy 3.
Identifying user profiles 4. Setting goals and benefits 5. Determining the sitefs
content and functions 6. Deciding on a basic design policy 7. Creating a sub-organization
8. Specifying department responsibility areas 9. Staff project teamfs policy
study 10. Coordinating policy with affiliates 11. Contacting constituents and
NPOs 12. Contacting NPOs for the handicapped and seniors 13. Contacting other
local governments
Part 2 Design
1. Study of categories 2. Study of page links 3. Updating frequency and removal
of outdated information 4. Study of page configuration 5. Differences with department
classifications 6. Study of navigation 7. Study of basic menu 8. Creating detailed
study sheet 9. Creating specifications for outsourced work agreements 10. Implementing
and managing outsourced work
Part 3 Implementation
1. Providing and using templates 2. Page design 3. Color scheme issues 4. Flashing
displays 5. Handling frames 6. HTML in additional coding 7. Using CMS 8. Ensuring
and checking template accessibility 9. Simple tool-based checking and feedback
10. Checking and feedback on voice browsers 11. Voice browser support I 12. Voice
browser support II 13. Voice browser support III 14. Checking and feedback by
NPOs for the handicapped, and other NPOs 15. Multilingual/multicultural support
16. Special handling for specialized content 17. Support for disasters and other
emergencies
Part 4 Operation and Evaluation
1. Educating staff 2. Specialist staff training 3. Creating rules for site updating
4. Managing content uploading 5. Constituent evaluations of site clarity and
ease of use 6. Site evaluations by NPOs for the handicapped, and other NPOs 7.
Sharing ideas for site evaluations with other local governments 8. Evaluating
and selecting outsourced vendors 9. Official recognition for outstanding departments
10. Department headfs final evaluation and presentation of next-term policy
Reference materials: Results of surveys on Web site planning and operation
